Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(45,372 Reviews)
Rating breakdown 45,372 reviews
5 Stars
33,888
4 Stars
5,241
3 Stars
2,354
2 Stars
1,484
1 Star
2,405
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Last year..EASY. This year, not so much.
on March 15, 2025
Posted by: Makeupanynameyouwant
This year was a LOT more difficult than last year with almost the same data required. It was harder do to the easy things…
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Force you to pay for State e-file
on March 15, 2025
Posted by: Louis345
from Alabama
It used to be able to download State form to file it via mail, but I couldn't find this option. The only option I see was file with federal or delete the form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as a breeze.
on March 15, 2025
Posted by: Bo31417
from Raleigh NC
It had very clear instructions and was easy to use. It handled a rejection from the IRS because I forgot my 1095-A info and informed me what was missing and how to find and include it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is excellent
on March 15, 2025
Posted by: leoscordilis
from Miami, FL
I love TurboTax and have been a DIY customer for years. They've only improved the experience and explain your taxes in detail every step of the way. I have used TurboTax throughout a variety of situations and it has worked for me each time, including filing jointly, self-employed schedule c, and even amended returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
User friendly filing service
on March 15, 2025
Posted by: tessyoung
It was a pretty easy process to complete the tax filing using Turbo Tax and only thing if I want to suggest is that all the pricing for the options should be up front.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on March 15, 2025
Posted by: Jbone2
from Petersburg, NY
TurboTax makes filing federal and state taxes easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is GREAT
on March 15, 2025
Posted by: GRIR
I have my own business and also work full time for an employer. I've used TT for many years. Love it. I called today to have a question answered. Great customer service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Easy to Navigate
on March 15, 2025
Posted by: Turbocharged123
Pretty easy to navigate, if I have questions, I can Google it or look it up.
Written by a customer while visiting turbotax.intuit.com