Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,598 Reviews)
Rating breakdown 49,598 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Lit
on March 15, 2025
Posted by: RedC92
from Virginia
Very easy to file and easy to ask questions. That’s why I keep using your services
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Changes in turbo tax makes it less user friendly.
on March 15, 2025
Posted by: No more taxes 2025
Turbo tax use to show amounts of projected refund/amount owed as info was entered. This was beneficial to see how different items entered affected taxes. Prior to paying and filing, turbo tax use to show a summary of income, credits and everything compared to the previous year, so I know my taxes are complete and correct. I can prepare my own taxes but use turbo tax for convenience. With the cost and lack of information before filing so I can make sure everything is correct, I may choose another method next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why Did I Wait So Many Years to Use TurboTax?!
on March 15, 2025
Posted by: DHH1517
Have used a CPA for several decades and decided to do it myself. TurboTax could not have been any easier and saved money on my CPA's fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1099-R Issue Fixed
on March 15, 2025
Posted by: Ben K 2024
For the first time I had a problem with an insurance company 1099-R. Same 1099-R for many years without a problem. Called TT and Ruben was very helpful and we got it fixed. Wasn't my problem! Looked like a TT issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glitch in app
on March 15, 2025
Posted by: Tkgd
Was not asked for 1095-A information don’t was rejected by the IRS, had to dig back to find the information and refile was a waste of of my time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax made me not hate taxes.
on March 15, 2025
Posted by: SVGK
from Ashland, OR
TurboTax is seriously the best. I used to hate taxes with a vengeance, I hated the concepts, the process, the complexity, the jargon, it's painful, but TurboTax has always made me feel comfortable and confident.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Predatory TurboTax
on March 15, 2025
Posted by: NickKees
You take advantage of people and charge them more as the tax deadline draws closer. Your product isn’t great and can be substituted for with other platforms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is evil
on March 15, 2025
Posted by: vicapow
from San Francisco, CA
I hate that you lobby the government to make taxes complicated so you can continue to make money. You literally create the problem you solve and anyone who works on turbotax should feel like REALLY BAD.
Written by a customer while visiting turbotax.intuit.com