Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(45,424 Reviews)
Rating breakdown 45,424 reviews
5 Stars
33,926
4 Stars
5,246
3 Stars
2,357
2 Stars
1,485
1 Star
2,410
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Scam
on March 14, 2025
Posted by: Kate156783
Wasn't able to file after 2 hours of work. Ridiculous. And they made me pay for the service that didn't even work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Helpful
on March 14, 2025
Posted by: ard5
Another year using TurboTax and don't plan on breaking my streak! Always easy and thorough without being overwhelming. The tips and suggestions are game changers. For someone with a relatively simple tax situation, TurboTax saves me headache and money. LOVE!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on March 14, 2025
Posted by: Dezzie13
This experience was Very helpful and super easy! Would use again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great return
on March 14, 2025
Posted by: CerealKiller0412
Found a lot of deductions for rideshare which greatly increased my return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive and confusing
on March 14, 2025
Posted by: dfafdasfdsafasdfadsfdasf
Copying of forms from last year was confusing. I re-imported tax docs but they were somehow different than the ones from last year? Also charged me an extra $60 for one form for selling investements.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax has always made doing taxes easy
on March 14, 2025
Posted by: Dontworry420
from Idaho
It’s always easy with TurboTax. I never have to worry when it comes to filing my taxes, I’ve used it since my very first year filing and I probably always will.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I like TurboTax, but…
on March 14, 2025
Posted by: Free Spirit 420
from Baltimore, MD
I like TurboTax, but may switch next year! They make the steps easy to understand, and I have been doing my own taxes for years. My only gripe is that I qualified for the free edition, but because I made 2 bitcoin transactions I had to upgrade to a paid service. On top of that, I had to enter my own transactions. It went from free to $178, all for a bitcoin gain of about $22!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is Great, Watch for hidden fees
on March 14, 2025
Posted by: Gertappel
Great product while completing your returns. Very easy to use and better descriptions and how-to's than other tax services. The only reason I gave it a 4 instead of a 5 is the extra hidden fees they try to get you with at the end. It's $40 extra to use your return to pay for this. That's on top of the already really high dollar to use the service.
Written by a customer while visiting turbotax.intuit.com