Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(45,458 Reviews)
Rating breakdown 45,458 reviews
5 Stars
33,947
4 Stars
5,249
3 Stars
2,360
2 Stars
1,490
1 Star
2,412
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Fast and convenient, but pricey
on March 13, 2025
Posted by: Grm69
Fast, but price is gettin nout of hand.xxxxxxxxxxx
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not a happy camper
on March 13, 2025
Posted by: 0W0T7F
from Missoula, MT
I really hated the online product - it was so much harder to find places in the document with the desk top option - additionally - explanations of some of the things (especially like...where is our self-employment tax?) could be nice
Finally - it seems like I have more than one product that I got signed up for - and I pre-paid for one - couldn't access it - and then got hit with a mega-charge for the next one - what gives?
Finally - it seems like I have more than one product that I got signed up for - and I pre-paid for one - couldn't access it - and then got hit with a mega-charge for the next one - what gives?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome experience
on March 13, 2025
Posted by: DT357
from Massachusetts
It was such an easy experience, such an easy app to use
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax 2024
on March 13, 2025
Posted by: Chip195
from Cincinnati
Difficult to navigate to specific input locations. Not easy to compare various tax situations ie. standard deduction versus itemized deduction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on March 13, 2025
Posted by: Joanne2025
from Washington
Not as easy to use as last year and previous years. We have used the Deluxe version, which we did again this year and paid $88.24 on March 4th for the download. We also enrolled in the Advantage plan. In the past, we were allowed to file free of charge. This year, when we got ready to file it said there was a charge of $129 to file and it showed we were using the Premium version. Could not get an answer as to why either of these changes occurred. Since we could not find out why we had to pay for the filing, we went ahead and filed it. We were charged $142.29 on March 13th, for a total of $230.53. Not sure we will go this route next year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on March 13, 2025
Posted by: Jlg80
from Knoxville, TN
Easy to manage and file. Seamless navigation and worry free filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank You TT!
on March 13, 2025
Posted by: Bretta45
from Texas
Turbo tax is very easy to use. They walk you through each and every process! Thank you Turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made it Easier in 2025
on March 13, 2025
Posted by: 2025Robert70
from IN
Quick and easy this year...less confusing than last time.
Written by a customer while visiting turbotax.intuit.com