Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,599 Reviews)
Rating breakdown 49,599 reviews
5 Stars
36,145
4 Stars
6,018
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
glad to be done
on March 13, 2025
Posted by: Trianglew
from Oregon
Very user friendly!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Efficient
on March 13, 2025
Posted by: RobG1215
Quick and easy. Got it done very fast and efficiently.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!!!
on March 13, 2025
Posted by: MistaWoah
from New Haven, CT
Great for those who know how to pay taxes without having to pay someone to do it for me!
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible revamp of application. Difficult to use
on March 13, 2025
Posted by: AggravatedAF
from Nh
I've been using TurboTax for several years, and in the past my taxes have been far more complicated, yet TurboTax was always easy for me to glide right through and get my taxes done. This year TurboTax looked nothing like previous versions and didn't guide me through in the same way that it used to.I struggled for over 4 1/2 hours to figure out what you were asking from me. My deductions as a two family homeowner were not counted and were very difficult to enter. I I struggled for over 4 1/2 hours to figure out what you were asking from me. My deductions as a two family homeowner were not counted and we're very difficult to enter. I almost chose the free version that the IRS offers and now I'm sorry that I paid the money to go through this hassle with TurboTax. Next year I'll do the free version from the IRS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but difficult for K-1's
on March 13, 2025
Posted by: KentK1
this is year 14 of using Turbo Tax. It is good for most things but really is difficult when it comes to entering data for K-1 as it asks for data that is not there and for situations that do not apply. Also the ability to look at the actual IRS form has been removed, making it more than ever a "trust me" situation with Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Tax Software
on March 13, 2025
Posted by: JoT68
from Chesapeake,VA
It was easy to use and the explanations were clear and concise.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fast and convenient, but pricey
on March 13, 2025
Posted by: Grm69
Fast, but price is gettin nout of hand.xxxxxxxxxxx
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not a happy camper
on March 13, 2025
Posted by: 0W0T7F
from Missoula, MT
I really hated the online product - it was so much harder to find places in the document with the desk top option - additionally - explanations of some of the things (especially like...where is our self-employment tax?) could be nice
Finally - it seems like I have more than one product that I got signed up for - and I pre-paid for one - couldn't access it - and then got hit with a mega-charge for the next one - what gives?
Finally - it seems like I have more than one product that I got signed up for - and I pre-paid for one - couldn't access it - and then got hit with a mega-charge for the next one - what gives?
Written by a customer while visiting turbotax.intuit.com