Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,599 Reviews)
Rating breakdown 49,599 reviews
5 Stars
36,145
4 Stars
6,018
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax Smooth
on March 12, 2025
Posted by: Jiggy25
from Sun Prairie, WI
My experience through turbotax premium was normal, I did not feel the experience was different from previous years. What would have made a difference is talking to a tax professional.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on March 12, 2025
Posted by: IF2025
I’ve been using this service for a few years now and it’s always pretty easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
For the most part TURBO is very good and patient.
on March 12, 2025
Posted by: Socore
The single biggest problem is getting the mileage worksheet after working the mileage in the
main form . The worksheet fpr mileage should be at the beginning of recording mileage.
main form . The worksheet fpr mileage should be at the beginning of recording mileage.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax assistance, tax expert support
on March 12, 2025
Posted by: Jerome is the man
from Knoxville TN
The assistance I received from Jerome was incredibly above and beyond what I expected. I wouldn't call it assistance. He basically filed my taxes for me as he walked me thru the whole process and helped me correct everything that I had goofed up on my own.Truly is a tax expert! I can't commend him enough for his help.He was extremely patient with me and I know that was not an easy task! Thanks again for hanging in there with me!.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Much more affordable options around
on March 12, 2025
Posted by: Juliuscheap
Even after discount, it’s much more expensive than alternatives such as Atlas, IRS.gov, or filing with banks that offer free filing. I understand the features and what comes with them but it’s still overpriced in comparison.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy going and stress free!
on March 12, 2025
Posted by: Matthew187
from Nebraska
Smooth process with plenty of assisstance where necessary.
Pros: My employment status changed this year, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy and simple
on March 12, 2025
Posted by: Anonymous
from florida
easy, simple return!!!!!!!!!!!!!!!!!!! will do it again and again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Hope Have used TurboTax Earlier
on March 12, 2025
Posted by: NewbeeHHS
from TX
I got a problem to report my Forex investment and an expertise called me in one minute. The help was very helpul. The lady was very patient and guided me step by step until I finish the whole process.
Written by a customer while visiting turbotax.intuit.com