Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy Tax Filing
on February 8, 2026
Posted by: BJunker
from MI
Very easy to use. It took me about an hour to do my taxes and I thought it would be an all-day affair.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time user
on February 8, 2026
Posted by: Mattbronco
from Idaho
First time using it and found it easy to use, straightforward and highly recommend to anyone that doesn't have a complicated tax return
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Hurray! Filing is done - easy peesy
on February 8, 2026
Posted by: Theres no place like home
from The Sunshine State
I love Turbo Tax - have been using it for 10 years. It makes it so simple to file even with some elements that would be considered complex. I feel confident when I file that I have included all elements and don't expect to have follow up contact with the IRS. Hurray it is over for another year!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 8, 2026
Posted by: Amad N
from CA
user friendly
very informative
the price is right
immediate confirmation
no need to key date
very informative
the price is right
immediate confirmation
no need to key date
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
So So
on February 8, 2026
Posted by: MartinFun
from South Carolina
I've used Turbo Tax over 5 years and always purchased CD's. This new Turbo Tax Online does not recognize your previous filings even though they were filed by Turbo Tax. Help is minimal unless you pay for it.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 8, 2026
Posted by: MonteLee07
from Ga
Easy to use. Check for every available tax break, credit, and deduction
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Painless
on February 8, 2026
Posted by: FLOBY
from MN
Always easy to do. easy to input all of our documents.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on February 8, 2026
Posted by: Anonymous
from ohio
easy to navigate , would recomend for others to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com