Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,599 Reviews)
Rating breakdown 49,599 reviews
5 Stars
36,145
4 Stars
6,018
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
TuboTax Flexibility
on March 10, 2025
Posted by: marcel32
from Switzerland
The application is not flexible enough. I should be able to toggle between the user interface and the actual IRS forms. Only be able to view the forma at the very end of the process is not helpful or efficient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was better
on March 10, 2025
Posted by: golfhack3
from Brevard, NC
Good experience this year, better instructions and showing information entered, so I could check info submitted as I went along.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is amazing
on March 10, 2025
Posted by: Olivia2728
from Bartlesville, Ok
Turbotax was extremely simple and easy to use. Will for sure be using it again.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Federal review would not let me fix error.
on March 10, 2025
Posted by: Fustrated68
from SC
Program said recipient zip code was incorrect on a1099-div and if I couldn’t correct I would have to file by mail. Finally deleted the form and manually reentered the same information with the same zip code to get through the review.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Taxes done easy!
on March 10, 2025
Posted by: Tinkie8582
from Richwood,oh
I think it should be cheaper for repeat customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It used to be better.
on March 10, 2025
Posted by: Edogg1962
from Southern California
As someone who has been involved in UX/UI for far too many years, I'm finding that TurboTax gets less intuitive and more expensive every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It was alright!
on March 10, 2025
Posted by: Marys return
from Texas
I didn’t find it to be as friendly as it was in the past. A lot of it was very confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I did it myself!
on March 10, 2025
Posted by: rosesnhorses
from Concord, NC
Had to figure out two issues that took awhile, but they were finally resolved.! So thankful to have our taxes filed!
Written by a customer while visiting turbotax.intuit.com