Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(45,549 Reviews)
Rating breakdown 45,549 reviews
5 Stars
34,017
4 Stars
5,259
3 Stars
2,366
2 Stars
1,494
1 Star
2,413
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
This should be free
on March 9, 2025
Posted by: Flapjack57
from Maryland
I was upsold about 50 times during the process. Because I made $1000 worth of trades on Robinhood, turbotax got to charge me an extra $130. In most major civilized countries the government completes the form for you and you just review and submit. Turbotax and the other preparers lobby our government to prevent this change from happening because it's most of their business. What a scam.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Our Review
on March 9, 2025
Posted by: Thays0606
Great job. This was a great thing for me I appreciate the refund so much. Period King go off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job TurboTax
on March 9, 2025
Posted by: Caden2002
TurboTax was easy and all the steps were clear. Thank you for an awesome job!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on March 9, 2025
Posted by: cari91
it was very helpful it guide me and it was my first time so they made it easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
No free state
on March 9, 2025
Posted by: unhappy1974
Always had a free state file, not this year. Maybe you have to buy the cd version to get free state idk.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It worked, but obscure
on March 9, 2025
Posted by: empro
from WI
It completed my return to the amount that I had calculated, but I did not have much visibility to the actual form where values were used until the very end after payment. It would be much simpler to see progress and check accuracy if one could see the forms as they were being filled in.
Even more so with State (of WI) taxes.
Even more so with State (of WI) taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on March 9, 2025
Posted by: KaysWay
I have been turbo for years. I didn’t like the fact that they are charging for so many things now. I don’t expect it to be free but there is literally a charge for everything and it does not make turbo the best option anymore. That tax software is still a great option though. The features and the process is why I still chose to go with TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 9, 2025
Posted by: Espe44
Simple and easy. Only took me like an hour to do. 💚🤗🫶🏽
Written by a customer while visiting turbotax.intuit.com