Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TAXES
on February 8, 2026
Posted by: DAVID5150
from CA
ENJOYED IT WAS EASY TO USE AND MADE TAX TIME FUN LOL
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was OK not as good as past years
on February 8, 2026
Posted by: Buffaloese
from Kansas
Not as good as last year and in past years. Could improve
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy peazy
on February 8, 2026
Posted by: adam111111111111111
from maryland
ITS A STREAMLINED PROCESS THAT MAKES IT SUPER SIMPLE TO GO THROUGH THE WHOLE PROCESS QUICKLY
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax has helped me greatly
on February 8, 2026
Posted by: Scott777777at CO
from CO
Easy to understand and follow instructions and what the next step is. Loved the pulling of data so I did not have to figure it out.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but pricey
on February 8, 2026
Posted by: unk_jon
from VA
System is very easy to use and quick but its very expensive for simple returns. I mean the amount of my return is barely over the amount the service costs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
you are great turbo tax
on February 8, 2026
Posted by: Anonymous
from alabama
great support personnel.. fixed me right up thanks Jennifer !
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 8, 2026
Posted by: Dhruvp
from Georgia
Easy and great accessibility to file a tax return as an immigrant worker
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use
on February 8, 2026
Posted by: Kielbasa Kid
from Michigan
I like the self guidance and questions to help complete the required forms.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com