Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awsome
on April 15, 2026
Posted by: Nate 9
from Florida
my experience was good. I have used it for over 10 years, and will continue to use it.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT is good but can be much better
on April 15, 2026
Posted by: JWTinSD
from California
I had issues retrieving my tax information from my brokerage and both TT and Brokerage (Schwab) had no information to help. Schwab directs me to a page for me to buy TT tax prep products which I already have.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is amazing
on April 15, 2026
Posted by: Monics
from Texas
I have been using Turbotax for a long time, and I love its accuracy.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is Awesome!
on April 15, 2026
Posted by: Dian52
from Idaho
Easy to follow along filing taxes. User friendly.
Questions? TurboTax has answers.
I like the AI help they provide with links to the forms.
It is accurate.
Questions? TurboTax has answers.
I like the AI help they provide with links to the forms.
It is accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Survey
on April 15, 2026
Posted by: JamieJord
from Pa
Raven was clear, concise and fixed my issue. Thank
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've used turbo tax for years and it's great
on April 15, 2026
Posted by: sam1958
from NC
it makes my life easier. i trust it and will keep using it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Delightful
on April 15, 2026
Posted by: JeanneJ31
from Des Moines, IA
They were very patient & helpful. They walked me through what I needed to do to get past the part I was struggling with
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is AWESOME!!!
on April 15, 2026
Posted by: Big Body
from Texas
Turbo Tax is Awesome!!! I have used Turbo Tax for years. Great service.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com