Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
go for turbo TAX , this the the Best
on February 2, 2025
Posted by: Hazmand
from TX
Very Easy step by step guidance even a five years old can do this. But fee and charge a little high.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I've Used TurboTax for Years
on February 2, 2025
Posted by: Ticia22
from New Ipswich, NH
I have used TurboTax for years, and it is very easy to transfer information from one year to the next, import new documents, etc. It is getting pretty expensive, but I think it's still worth it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I wish I liked it more
on February 2, 2025
Posted by: Anonymous
from Nashville, TN
I hate it. I've hated it every year and I hate it more each passing year. I have used TurboTax for probably 10 or more years and I suppose it is sufficient. (In fact it has gotten easier to use) But the fact that the tax code is so complex and confusing makes the additional fact that you charge for advice even more sinister. I think individual advice should be INCLUDED in your basic fee. I mean, if I make a mistake, I'm just going to say that I did exactly what TurboTax told me to do. I am pretty sure that's what most of the other filers on here would do. So you're kind of on the hook anyway. I mean honestly, you could have AI do most of the work anyway, with humans only answering the most difficult questions. By the way, the "AI" that is included with TurboTax is terrible. My browser AI answered more of my tax questions.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 2, 2025
Posted by: Michpete928
from Gwinn, Michigan
Turbo Tax is as easy as ever. Walks you right through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Inaccurate
on February 2, 2025
Posted by: FNULNU2
from None of your business
Cannot possibly be accurate. a refund of under $100 when living in poverty is absolutely asinine.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on February 2, 2025
Posted by: neilski
Very fast and easy. I would recommend to anyone. Love it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on February 2, 2025
Posted by: GailJr
from MA
Always easy, always quick. Thanks for always making it a piece of cake.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I highly recommend Turbo Tax
on February 2, 2025
Posted by: Rocky wins again
from Branson, MO
Very quick and easy. Easy to efile and easy way to get refund
Written by a customer while visiting turbotax.intuit.com