Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easy to Use
on February 8, 2026
Posted by: bamotr1
from IL
Easy to use, great guidance throughout the process. The only issue I have is the cost. I end up with a nice refund and then all the fees add up so it halfs my refund. I don't know another way to complete the return without the cost.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubo Tax is the way to go.
on February 8, 2026
Posted by: Sidekick1951
from Louisiana
Turbo Tax is very user friendly and it takes you thru your tax preparation step by step in a logical way. When your taxes are filed, you know they will be accurate and ready to go. Transferring personal data from the previous year really speeds up the process. Have recommended Turbo Tax to quite a few people.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
GOOD SOFTWARE FOR YOUR TAXES
on February 8, 2026
Posted by: HIGHTOWERRAEDONNA
from WARREN OHIO
IT A GOOD SOFTWARE BUT YOU ADVERTISE IT IS FREE TO FILE BUT IT REALLY ISNT! FEES ARE TO EXPENSIVE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier and Easier, year after year
on February 8, 2026
Posted by: QuinntheEskimo1968
from Idaho
Seems like the Turbo Tax web site gets easier to use each year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax was gret
on February 8, 2026
Posted by: DUDUAND BUBU
from FL
GREAT EXPERIENCE AS USUAL. USING TRBO TAX IS VERY EASY AND MAKES FILING YOUR TAXES GREAT
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax left me feeling confident in my return.
on February 8, 2026
Posted by: Jenny1st
from Colorado
I have used other software that leaves me a bit confused and wondering if I have remembered to include everything but this year, with Turbo Tax I did not feel that way at all! I am super confident in my return and felt like all of my questions where answered fast.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on February 8, 2026
Posted by: CelticTat2
from North Carolina
Excellent program, use it every year. Highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Upped the fee last second and new charges
on February 8, 2026
Posted by: Kjepson
from OR
Pretty shady you started charging people to get their money deposited to their accounts. I am warning everyone
Written by a customer while visiting turbotax.intuit.com