Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Getting too greedy!
on February 2, 2025
Posted by: bjh97023
from Estacada, Oregon
I didn't receive any additional help with my 1099-k form, yet you forced me to pay $100 for Premium. I still don't have any clue if I've done it correctly. I refuse to give you more money that I can't afford. You also charged me $39 for filing the State return (again with no additional help. And then you charged me $40 so you could get your payment taken out of my refund. You also constantly bombard me with upgrade requests, while I'm doing all the work!
The prices have gone through the roof. Looking to use a different tax software next year. Also, using the software used to be pretty straightforward and easy to navigate. Now, it just gave me a headache and I about switched. I would have had I not gotten so far into inputting information. I have used Turbo tax since 2007. Not anymore.