Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,600 Reviews)
Rating breakdown 49,600 reviews
5 Stars
36,146
4 Stars
6,018
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I'm a fan
on March 5, 2025
Posted by: Lady Athena
from Santa Monica, CA
Easy to use. Reputable brand that keeps me loyal and makes me a fan.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo is good 👍
on March 5, 2025
Posted by: Amber12345678910
from Nc
Easy and fast file and always have the assistance waiting in case you need help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on March 5, 2025
Posted by: LaurieEM
Easy to use. Love Turbo Tax. I've used it for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks
on March 5, 2025
Posted by: Auriecat
from Altamonte Springs FL
We really enjoyed how it walks you through the process and is very user friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on March 5, 2025
Posted by: Anonymous
from Philadelphia, PA
Turbo Tax makes this process fast and easy! I didn't have any issues at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Kyle
on March 5, 2025
Posted by: Also Kyle
from Peoria Il
I shouldn't haven't pay $200 to do my own taxes. Also I don't appreciate how you keep trying to default to the higher price point option. I will be exploring other options next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy to file and I recommend to anyone. Th
on March 5, 2025
Posted by: Anonymous
Always easy to file and I recommend to anyone. Thank you Turbo
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Errors linger and lurk to trip up your work.
on March 5, 2025
Posted by: TurboTax Premium
I had trouble this year. When entering investments, the imported information showed the company was in the UK but Turbotax tried to fit the address in a US format - it didn't fit. UK zip codes have letters. Turbotax complained about the invalid data and insisted I fix the zipcode without touching any other part. Eventually, I got out of it, or Turbotax got tired. Then another imported dataset partially filled in mortgage interest details even though I took the standard deduction. That somehow flagged an error in the state return. I asked for help into the void of the user community and got a barely helpful email a day later that suggested I delete the state return and start over. I eventually stumbled on a way to delete that mortgage interest data and thought I was done. Turbotax said Errors had cleared. Yippee! Nah. After I paid and answered all the identity questions, thinking I was done, Turbotax told me to fix the UK address not fitting in the US format error ... or I would have to file by mail. So, I went back painfully hopping through forms until getting back to the investments where I eventually just deleted that one and entered it all by hand ... without even being asked for an address. Apparently that address is ONLY needed to trip up customers who are about to finish and go away happy. Not happy this year.
Written by a customer while visiting turbotax.intuit.com