Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,601 Reviews)
Rating breakdown 49,601 reviews
5 Stars
36,146
4 Stars
6,019
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thank You
on March 4, 2025
Posted by: kjn77
Using Turbo Tax for several years now it is still the best for me. I did have to use on screen help this year due to the tax changes. She was excellent and friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
seamless
on March 4, 2025
Posted by: seamless process
from mobile, al
.no problems. The process was easy and the hints were helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very happy
on March 4, 2025
Posted by: NiceNIce500
from Alabama
Easy to use and walked me through everything effeciently
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax first time
on March 4, 2025
Posted by: draxx44
from northbridge,ma
some of the questions were difficult for a first time user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AMAZING
on March 4, 2025
Posted by: BRENK6259
from UTAH
VERY EASY TO USE AND REASONABLE IN PRICE!
WOULD HIGHLY RECOMMEND
WOULD HIGHLY RECOMMEND
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I hate how much you take out of my tax return
on March 4, 2025
Posted by: CMD84
from TX
While the product is easy yo use and the interface is simply, I absolutely hate how much it costs. Every year I have used TurboTax to do my tax filing, it feels like they take almost 85 to 90% of my tax return in fees for processing. Which sucks because I do not get a large Tax Return, this year it was only like $204, and after fees and everything I am left with $35. That to me is absolutely unfair. If I am filing for myself and by myself and I never use any of their major assistance, then why should I have to give up such a large portion of my small tax return to pay for the service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBOTAX at home
on March 4, 2025
Posted by: Gutzyme
from Sllidell, LA
Overall, it wasn't too bad just took longer than an hour. Some explanations weren't clear and others were easy to read and figure out what was being provided. It is frustrating to have to go back to the original spot and start over when trying to check or correct an item. The Tax Expert {Yvette) was professional, knowledgeable and very patient. That help me get through some spots again and again. A big help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
My forms
on March 4, 2025
Posted by: b262
went to print my documents that I needed to mail in with a payment and it would not give me my documents. now I have to find them again so I dont get in trouble with the IRS and you already took my money
Written by a customer while visiting turbotax.intuit.com