Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,601 Reviews)
Rating breakdown 49,601 reviews
5 Stars
36,146
4 Stars
6,019
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
It was easy to use.
on March 4, 2025
Posted by: Cindyd68
from NJ
I wanted to speak with an agent and pushed option to do so but I was not connected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
COULDNT MAKE FILING TAXES ANY EASIER
on March 4, 2025
Posted by: WHOOPIETHEDOG
from WA
EASY, ACCURATE, MAKES IT VIRTUALLY IMPOSSIBLE TO MESS UP
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked great
on March 4, 2025
Posted by: Martin865555
Easy to use and fast. Imported all the information easily and filed quickly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 4, 2025
Posted by: EDMTLM
from Idaho
Have used turbo tax for over 20 years. Haven't had any problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always use it.
on March 4, 2025
Posted by: AKAG
from OK
I always use Turbo Tax and thoroughly enjoy it. I've been using it for years. My only complaint is the website changes every year. Re-orienting myself to the website takes a bit and that is very frustrating when I am already doing taxes which are frustrating on their own.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax 2024 Experience
on March 4, 2025
Posted by: Tax Grumpy
from Crown Point, IN
Overall, I think TurboTax is a good product. Two suggestions: One, modify the foreign tax reporting section so as to eliminate the need to report the various income sources in a specific way; two, devise a pull-down menu that shows a detail listing of the items under the various income, deduction, credit, etc. categories so one can see where different items will be addressed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Irritating but Easy
on March 4, 2025
Posted by: CherishEB
from California
Turbo Tax is quick and easy, but I can't help but feel it lacks a little bit of integrity. Either I am missing something, or Turbo Tax sneaks in expenses and fees without being super up front about it. Is a premium fee something I'm forced to add on? When did they ask me if I wanted it? How come they said I would only be paying them for covering my Federal Taxes, then add on a charge for filing my State Taxes later on? Why not tell me that from the start? The cost is not the problem, it's the overly-friendly system they have designed that tells me it's looking for my biggest tax break--looking out for little old me--then slapping me in the face with a fee(s) themselves. It irritates me every year, yet I use it every year because it's easy. I would at least feel better if the system were to openly tell me I'm a sucker they're going to take money from instead of an everyday citizen they're going to try to help save money for. Geez. Lol.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo
on March 4, 2025
Posted by: Lon Don
from TN
Very Easy to use this year. Didn't take long at all, Will most definitely Recommend.
Written by a customer while visiting turbotax.intuit.com