Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
I don't like the new version at all.
on February 9, 2026
Posted by: Product now stinks
from California
I don't like that you changed it so one must upgrade to Windows 11. Bill Gates has enough money! Plus, I miss having the CD. The online format is confusing. It was not broke, so why did you allegedly fix it?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbox tax is not good.
on February 9, 2026
Posted by: marymac2
from vancouver WA
There is no explanation on how to go back to review some items (income and deductions). My SS money did not show up until the final box was checked with your phone called person. She was great, but cost me $29 fo have her tell me where to look. The software get worse and worse each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks!
on February 9, 2026
Posted by: TriselSD
from South Dakota
I've been using Turbo Tax for several years. It is easy and accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax user
on February 9, 2026
Posted by: KatandSal
from South Carolina
I have used turbo tax for many years. It is simple to complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so simple to do on your own
on February 9, 2026
Posted by: 1st time tax 2025
from Tennessee
It is easier than I thought it would be. I used to pay someone to do my taxes. I will do the myself from now on
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY tax filing
on February 9, 2026
Posted by: laurenco20
from texas
very easy to use and quick way to file taxes! easy step by step instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A Lot Of Hidden Fees
on February 9, 2026
Posted by: Smith1291
from SC
They tell you its free in the adds, but only for first time filers. They then say its only $99 for premium. but then it cost more to file state, then if you use a card there's a fee and so on. They nickle and dime you every step of the way instead of just being upfront about the cost.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is Okay
on February 9, 2026
Posted by: The DORO
from New Jersey
I have used TurboTax for years and was disappointed this user because it was difficult to navigate. There was no continuity when completing Schedule A. It continued to switch to a "you're done" screen before I entered all deductions. I had to do a detailed search to locate the sales tax deduction in order to enter my information.
Written by a customer while visiting turbotax.intuit.com