Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,601 Reviews)
Rating breakdown 49,601 reviews
5 Stars
36,146
4 Stars
6,019
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love how easy it is!
on March 4, 2025
Posted by: Elugar8
Very good experience, never any issues and easy to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
still a waste of time
on March 4, 2025
Posted by: thisprocessisdumb
maybe one day we'll join the developed world and not have to waste time on this every year...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2024 Tax
on March 4, 2025
Posted by: GRulo
Same as always. A little more confusing this year as I couldn't print because of my printer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great, simple way to file
on March 4, 2025
Posted by: Sarah 321
from Wilmington, NC
Turbo Tax is super easy to navigate and provides helpful tips and information along the way. The site does a great job at explaining things, making it very personable for simple people doing their taxes. However, toward the end when you are getting ready to submit, it is does not allow you to change previous bank information to where the refund should be sent. There should be an option to change that information before you "complete purchase". This step is not user friendly and I had to call customer support to assist (who did a wonderful job!). This would be a very easy fix if you could edit it prior to what looks like finalizing. Otherwise, over all, a great experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Enjoy Using TurboTax!
on March 4, 2025
Posted by: VBreak
from Connecticut
I like using TurboTax because it is easy and walks you through every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on March 4, 2025
Posted by: Stacey0422
from Coral Springs Fla
Makes it easy to do my taxes Saves me money paying a cpa
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We love turbo!
on March 4, 2025
Posted by: Tyler1593
from Kentucky
turbo tax is always so helpful!!!! The best filing that makes us feel confident with our taxes.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax is harder to use
on March 4, 2025
Posted by: kazmerski
from dixon ill.
this years turbo tax harder to use than prior years
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com