Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Process is very smooth
on February 9, 2026
Posted by: BlitzDante
from Ok
The process was very smooth. Would recommend it highly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo is great
on February 9, 2026
Posted by: Lacie15
from Fl
Great experience I loved turbo tax use with ease will use again
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Great.
on February 9, 2026
Posted by: Bob 1967
from New York
sometimes it was difficult to understand how to answer some questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy!
on February 9, 2026
Posted by: Tina2457
from Nevada
Quick and easy to use! I have used this site for the last 3 years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A bit disappointed this year
on February 9, 2026
Posted by: Tulsa RS
from Oklahoma
1099-MISC for Oil & Gas Royalties ownership field presented a problem for which I couldn't get adequate support or direction. My 0.000618% was unacceptable due to it not fitting Turbo's programming requirements. However it worked on one royalty fine and I ultimately entered zero on the other... go figure. It still allowed me to submit and file. This lame issue also forced me to upgrade from Deluxe to Premier.
Used Turbo Tax for years... they're taking the fun out of doing taxes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on February 9, 2026
Posted by: Tiimkeyboard
from AZ
Great product and easy to use. I am a small business owner and Turbo Tax is easier to file than using my own paper return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Return Customer
on February 9, 2026
Posted by: SheaBby
from Arkansas
Turbo Tax always makes this stressful occasion much easier. I've been with Turbo Tax the last 5 years at least and it gets more advanced and helpful every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Clunky and hidden charges
on February 9, 2026
Posted by: NoOneHere123789
from NY
It seemed clunky. Ive used turbo tax for years using a home/business product. At least I knew what I had to pay upfront to use the software. I feel the charges are hidden in the online version and actually cost me about the same although I am retired.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com