Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,601 Reviews)
Rating breakdown 49,601 reviews
5 Stars
36,146
4 Stars
6,019
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Warning! Do not use this company.
on March 3, 2025
Posted by: Matthew Divers
Absolute worst product. Told me Free over and over again until it got to the final screen, then said I was being charged $119 for the premium version that they offered to me to upgrade to for free. Then they charged me $59 for each of my state tax returns. Then they charged another random fee of $40. In all, I had to pay $277. I wanted to go start over with a different site, but I'd already dumped so many hours filing into this that it wasn't worth it. This company is terrible and should not be used by anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax to the rescue
on March 3, 2025
Posted by: Davecheck55
from altoona, pa
easy and quick. Doubled my return expectations. love the import tools.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is a rip off
on March 3, 2025
Posted by: pocket picked
The software is fine but it is way too expensive and there was a $40 fee added at the end for paying the fee with my refund. This was not clearly marked when I selected to pay with my refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Solid Tax tool
on March 3, 2025
Posted by: BriS46
Have been using it for years for a great refund. Very helpful
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Caught a mistake
on March 3, 2025
Posted by: Fonz P
Helped me after reject made a mistake on my daughters ssn.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I feel confident in my tax return!
on March 3, 2025
Posted by: 2024 RCB Return
from GA
Turbo Tax made preparing my tax refund very easy to follow.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
.
on March 3, 2025
Posted by: Bucket89
Great experience! Max refund!………………….,,,,….,,,,,,,,,,
Response from turbotax.intuit.comBy TurboTax Care Team, March 7, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on March 3, 2025
Posted by: rbullfrog
Easy to use and functional. I can do my return in a couple of hours and all information is retained for me.
Written by a customer while visiting turbotax.intuit.com