Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,602 Reviews)
Rating breakdown 49,602 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Once you upgrade you can't downgrade.
on March 3, 2025
Posted by: JacquiBaker
Love the platform. Used it for years. They get you locked into their higher packages and you can't get out of them year over year. Kinda scammy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
1099 Form Unclear
on March 3, 2025
Posted by: Teacher321
There was one part that was really confusing. I got an IT person to help me and it wasn't clear to him either. Finally he figured it out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
False Advertising
on March 3, 2025
Posted by: Anthony1325w1
"Free Service" $188 later. It was easy to use though.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK
on March 3, 2025
Posted by: SUE IS GOOD
WAS REJECTED AND TURBO TAX DID NOTHING BUT SEND ME EMAILS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 3, 2025
Posted by: jodinejodi
Helped me Export my tax forms from my bank and investment firm. Made things easier.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool
on March 3, 2025
Posted by: Carlos50S
from Orlando, FL
Pretty great experience for my first time. I'm feeling confident
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on March 3, 2025
Posted by: Aminegood
from GA
Great process. User friendly and streamlined. THanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very user friendly
on March 3, 2025
Posted by: NHG1Turbo
Have been using Turbo tax for years. Have always had great experience with the products. I learn so much.
Written by a customer while visiting turbotax.intuit.com