Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
AWESOME
on February 10, 2026
Posted by: MARILEE p
from 240 Balmoral Dr
EVERYTHING WAS GREAT AND EASY ENJOYED THE SEARCH FEATURE TO TAKE ME DIRECTLY TO THE AREA TO SUBMIT
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Basic Plan
on February 10, 2026
Posted by: unsatisfied000
from Ohio
I am not pleased with the aggressiveness of the upselling of the higher plans. Wasn't clear on how to choose the basic plan and was automatically enrolled into the Plus plan. Fees are starting to accumulate a lot more than in the past. There is a Plan fee as low as $100, $40 fee for filing for State, $40 mandatory Fee for filing with Turbo tax in general. For someone who has used Turbo Tax for some years, due to the amount of fees that accured, I will not be continuing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 10, 2026
Posted by: jenjen9980
from ca
easy to use , easy to file great service overall great price too
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and good refund
on February 10, 2026
Posted by: Great support finally
from Washington
Easy to navigate and helpful tips of what you can claim
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good product
on February 10, 2026
Posted by: kcoley15
from Madisonville, TN
used it for years and always have had a good experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 10, 2026
Posted by: Oregon Joe
from Oregon
Make Turbo Tax Great Again! God Bless America! Refund!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome!
on February 10, 2026
Posted by: Mj1127
from washington
my experience was easy, efficient, and overall I am very pleased.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Frustrating
on February 9, 2026
Posted by: Nonyabus7
from Washington
Usually an OKAY EXPERIENCE! Didn't think I would get scammed into buying a product to file!
Written by a customer while visiting turbotax.intuit.com