Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Long time user
on March 2, 2025
Posted by: EvTx
Taxes are complicated, even worse if you have more than just a W2, but there is a lot of help in TT, I have used it for many years now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
maybe
on March 2, 2025
Posted by: whyyouneedtoknowthis
from louisiana
really too expensive. than other tax sites, not user friendly. And it does not show your refund amount as soon as you start working on your taxes this is stressful.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use!
on March 2, 2025
Posted by: AMBcle
Easy to use, with thorough explanations. The prices have increased significantly from when I first started using the service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCELLENT AND EASY
on March 2, 2025
Posted by: paxmen
TurboTax Premium is an EXCELLENT AND EASY software to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank God for TurboTax
on March 2, 2025
Posted by: JuneMoon13
Each year becomes better. I hope to see more details/tips/feedback pertaining to income generated through social media platform such as TickTock, Facebook, YouTube, and etc...
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smoothest and most intuitive
on March 2, 2025
Posted by: Timbothebimbo
smooth and smart. Most intuitive of the online tax services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
very hard to use.
on March 2, 2025
Posted by: hj19880101
very hard to use. I had to manually enter a lot of items from my tax documents.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unlikely to use moving forward
on March 2, 2025
Posted by: Raul97
from CALIFORNIA
Never upfront about the pricing and fees. They hit with several different fees and I dont even use the expert. Feels pointless. I can pay less to have an actual person doing it for me
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com