Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Highly Recommend for filing your Taxes
on March 2, 2025
Posted by: alwaysplayn
from TX - Texas
Love the product and always have. Been using Turbo Tax for years. It makes it super easy and is reliable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is The Biggest Rip Off Ever-170 dollars
on March 2, 2025
Posted by: asasdfasdmada
It's insane that we basically are doing our own taxes online WHICH IS A GOVERNMENT REQUIREMENT and we are being charged and outrageous price to do it ourselves with the help of some basic crappy software where we have to input the majority of our information in anyways. What "service" are we exactly for??? The biggest rip off I've ever heard of. Especially the "processing fee" what a joke. I hope Turbo Tax is the next big company to get sued for ripping people off. Total of 170 dollars to do your own basic taxes. Biggest joke ever!! Way to take advantage of the American people!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
ugh
on March 2, 2025
Posted by: tired32
This year was way more confusing with your screens, going back over the same things many times, and asking us over and over to upgrade. Frustrated! Would have been faster to just hand do it myself instead of using Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Product got worse, tons of rework this year
on March 2, 2025
Posted by: Normal person349587
Much worse this year. got into loops. Imports created errors with different values than my forms had. Couldn't edit, had to go way back and delete. Tons of rework.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Maybe next year an AI can do this?
on March 2, 2025
Posted by: jakethesnake55
from Olympia WA
Easy enough and cheaper than an accountant for a semi-easy filing (W2 + Business Income)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on March 2, 2025
Posted by: Katie1182
TurboTax made the entire process so easy! I will definitely continue to use it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on March 2, 2025
Posted by: bobo889090
great, easy to use, user friendly, nice platform, loved it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 2, 2025
Posted by: Tbag1234
Wonderful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com