Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax truly is FAST
on February 10, 2026
Posted by: Yep4445555
from MA
It was well - organized this year and very comprehensive
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on February 10, 2026
Posted by: mamajones1979
from OR
Great support. Walks you step by step so that no detail is missed.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax: I wouldn't use anything else
on February 10, 2026
Posted by: Watermanz9
from Ohio
Easy to use. great product, wouldn't use anything else
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yes I love TurboTax
on February 10, 2026
Posted by: Emmanou80
from Florida
Turbo Tax continues to be the best reliable user-friendly tax software I've ever used. The Platform makes filing simple, clear, and stress-free, even when dealing with complex situations, I love how its walks you through every step, double checks for accuracy, and ensures you get maximum refund you qualify for
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
beware of misleading info at review/file stage
on February 10, 2026
Posted by: noscams4me
from TN
I have used Turbo Tax for years and am overall happy with how user-friendly it is. HOWEVER, I feel like it gets a bit dishonest/sneaky towards the end when you're about to file. They try to get you to use your refund to pay for turbo tax, but want to charge you $40 to do so AND it uses a 3rd party bank which will collect your info. The webpage layout makes you think that's the only option, unless you're really paying attention (which you should be) and click "alternate methods". The same happens when you select refund route- you have to dig to find the standard free bank deposit. This should be the default option. They want you to opt into getting it early (again through 3rd party) and paying extra. It's all just distasteful from a company who is supposed to be helping you be honest/financially aware. Additionally, you have to continue to opt out of "share my data" with 3rd parties throughout the process.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 10, 2026
Posted by: Misty Glenn
from SC
Turbo tax was easy to use and understand
Thank you
Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on February 10, 2026
Posted by: WEATON314159
from Texas
Easy to use. Thirty-three minutes. Would recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the greatist
on February 10, 2026
Posted by: hjw39
from OH
ease of use & helpful. I used Turbotax for 5 years and love it/
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com