Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Easy but sneaky charges attempted in the end file
on March 2, 2025
Posted by: File 2024 sneaky
from New York
I strongly dislike the way the site tries to just add in charges for the filing process in the last minute. Be transparent and you will retain your customers. But adding sneaky fees for filing after already charging $188 is not nice or not the way to go. If there is an option to pay for the filing via your refund why would you try to charge a 40$ fee for that. its extortion. At most these simple returns with a small 1099 I had should be $100 dollars I will shop around next year and see if anyone is doing it cheaper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Amazing! I recommend it to everyone.
on March 2, 2025
Posted by: Hassoon
from Louisiana, Gretna
It has been just a great experience to do my tax myself. I like how TurboTax helped me step by step.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
expensive
on March 2, 2025
Posted by: jschris
easy, but expensive. Maybe think about an annual fee that includes all returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax easy to use.
on March 2, 2025
Posted by: JR 1952
The folks were very helpful when I had questions as they always are.
Thank you Team.
Thank you Team.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Misses
on March 2, 2025
Posted by: Amygringa
from Florida
Great product, easy and fast.Thanks for create this.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LOVE TURBO TAX
on March 2, 2025
Posted by: eNPatterson
from North Carolina
I have used Turbo Tax for 4 years now. It breaks every little process down so that it's easier to understand. I've never had an issue with my returns or refunds. So thankful for Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great But
on March 2, 2025
Posted by: Great112321
from nc
Everything was good until the end , there doesnt seem to be a option to change last years direct deposit routing numbers luckily I still have the old account but next year I wont. Lot of people online having same problem. Other than that it was great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job turbo tax
on March 2, 2025
Posted by: SLoveless22
great exp , helpful assistance from person when i had a small problem
Written by a customer while visiting turbotax.intuit.com