Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Tax
on February 3, 2025
Posted by: Kim by
from MI
Easy to use and highly recommend , that's it I use every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX ARE GREAT. THEY HELP ME EVERY YEAR.
on February 3, 2025
Posted by: REENPAT
TURBO TAX ARE QUICK AND HELPFUL. THEY HAVE BEEN GREAT FOR YEARS NOW.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2024 Online Software Proved A Challenge
on February 3, 2025
Posted by: MadCity Jack
from Madison, WI
I've enjoyed TurboTax for years, but for 2024, I found the software problematic. Financial Information that I provided was not consistently stored and had to be re-entered. When I used camera shots to submit my 1099 forms, it was chaos, hit or miss. I called customer assistance and the technical assistant began to walk me through the numerous detailed bits of information that were missing from the Snap app (camera) uploading of my data. We were disconnected with no proper goodbye. I simply cleared my entire document and hand entered what was requested, a familiar process with only one error noted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy/fast
on February 3, 2025
Posted by: violentsunshine
from wixom mi
easy to file have been with turbo for more than 6 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
most difficult yet
on February 3, 2025
Posted by: bravonov
worst year yet. was impossible to list ss income ..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YAY TurboTax!
on February 3, 2025
Posted by: johnkauf
from Ft Worth, Texas
Filing tax returns through TurboTax was quick and easy. I did not need the assistance of a live tax expert, but it was nice knowing that the opportunity was there. Great job TurboTax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to follow
on February 3, 2025
Posted by: MARTINI1999
make it easier to find the itemized returns, standard deductions and more
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on February 3, 2025
Posted by: ILSI
from Alabama
We have used TurboTax for years. Always been a wonderful experience.
Written by a customer while visiting turbotax.intuit.com