Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good Product, Expensive, but they cover you.
on March 2, 2025
Posted by: Roger2025Otsego
from Oneonta ny
Fairly easy process, they do pressure you to upgrade and for some things I did upgrade, but did not use the guided person version.
Seeing the return in real time is nice too.
Seeing the return in real time is nice too.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Year after Year
on March 2, 2025
Posted by: Anonymous
from Mississippi
Year after year, Turbo tax takes the stress out of the tax season.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not great.
on March 2, 2025
Posted by: Unsatisfied Customer12345
This was confusing. This was confusing. This was confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was great
on March 2, 2025
Posted by: Anonymous
from San Diego
Being a retired CPA I could not have done it without you . Time to complete 11 hours
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast
on March 2, 2025
Posted by: Matt2345856
from Longmont, CO
Fast & always helpful! its great that military members get it for free.
Pros: I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on March 2, 2025
Posted by: Raspberry Farmer
from NY
Works very well, great explanations on how deductions work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax not without its problems
on March 2, 2025
Posted by: Slemo54
from Connecticut
I found obvious mistakes on the review of my state 1040 (CT boxes 18a,b,c) and I found it impossible to get to those boxes on fix it on turbo tax. The turbo automated checker didn't pick upon these errors, so I have to opt to download my state return, fix it manually, and mail it in instead of being able to e file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Frustrating
on March 2, 2025
Posted by: HHoop
from Philadelphia, PA
Unclear about which product I am automatically sent to. Im active duty military and always file for free. I had to COMPLETELY redo all my work after it was insisting i was using a different product than I have used every year, trying to charge me $129 for federal and $30 for a state i am not even a resident of. So delete all and start again with the "basic" product that I thought I was already on. This took way too long.
Written by a customer while visiting turbotax.intuit.com