Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Super good
on April 15, 2026
Posted by: iz_alex
from New York
This was great, the service was fast and formation present was clear enough to understand.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Expensive for no reason
on April 15, 2026
Posted by: SamDoesntLikeTaxes
from Connecticut
Insane it costs $240 to file my taxes using this service online. I'd rather go through the trouble of doing manually myself next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
become dumb
on April 15, 2026
Posted by: youknowwhokris
from ca
I sold my house 2024, but i can't change it at turbotax. so frustrated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
scam
on April 15, 2026
Posted by: thescammed1
from tx
worst experience i paid and this crap still wasn't done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax fee more than my return
on April 15, 2026
Posted by: avamrose16
from New York
will use a less expensive service next year, my filing cost more than my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Way too expensive. Stop lobbying complex taxes
on April 15, 2026
Posted by: GiorgioMG
from NC
Fine, but way too expensive. Stop lobbying to keep taxes complicated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 15, 2026
Posted by: PrettyGrl51
from Georgia
Very easy to maneuver, easy to understand Easy to comprehend explanations
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Year over year makes it great
on April 15, 2026
Posted by: TGFT
from Illinois
Having used Turbo tax in the past and their ability to retain most basic info makes this work great.
Written by a customer while visiting turbotax.intuit.com