Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is the G.O.A.T
on March 2, 2025
Posted by: EmMarie2024
Easy Peasy! And they helped me amend a return. So easy. Love love love.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Filing
on March 2, 2025
Posted by: ykethia
from Georgia
It was great to get my taxes filed quickly and easily
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Is a Money Grab – Constant Upsells
on March 2, 2025
Posted by: Npaige
TurboTax used to be a reliable option, but now it feels like a complete money grab. Every two seconds, it tries to trick you into upgrading, even when you don’t need to. I had one extra form for dividends, and suddenly, I was forced to pay $109 just to file. There’s no transparency, and the constant upsells make the process frustrating. Other tax software offers the same services for way less (or even free!). Definitely looking for a new option next year—don’t fall for the bait and switch.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax improvement
on March 2, 2025
Posted by: Yuling
We have been used this for many years and one thing is confused us that is some of questions are not very clearly stated and there were on explanation to help to check the correct answer and the format are changes
so it is very hard to follow sometime and customer service should have more persons to answer the questions
all over we like the turbo tax but like to see more user friendly for the senior citizens
so it is very hard to follow sometime and customer service should have more persons to answer the questions
all over we like the turbo tax but like to see more user friendly for the senior citizens
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is always a great idea.
on March 2, 2025
Posted by: Sally4realestate
from Ooltewah TN
I did it myself. I like that it guided me through the process and provided safety nets for different areas to check my accuracy. I also appreciated that I could level up if I needed a tax expert. Some years have had more reasons to do this than others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on March 2, 2025
Posted by: richnose
engaged with kmberly from georgia and she was amazng. so helpful and frendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I WORSHIP TURBOTAX
on March 2, 2025
Posted by: RBRODY
Love the animations, they make taxes FUN and flirty
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Convenient and Easy to Use
on March 2, 2025
Posted by: KathyNAZ
from San Tan Valley, AZ
Fairly easy to use and understand. Saves me time and money.
Written by a customer while visiting turbotax.intuit.com