Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax WAS the best... Now tho?
on March 2, 2025
Posted by: khenricksen
from MN
turbo tax is the easiest program I've found to do this annoying paperwork. I just had an issue with data entry, and it took me an hour to fix. It took 2 help desk agents; had to delete a entire file just to fix 1 datapoint, and it STILL costs me $200 to file. "$90" to file my hairy butt. I've used turbo tax almost every year since 2009, and I'm now considering going elsewhere next year. FILING should not cost almost HALF my return, especially when the only help I got was from your support techs, not your tax advice. This program was king of the tax season for almost 10 years, now its a decently coded joke.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on March 2, 2025
Posted by: 2255kbell
from az
quick, simple, and easy. to navigate through each step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on March 2, 2025
Posted by: lmg5
it was awesome, easy to use, user friendly, turbo tax rocks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
N/A
on March 2, 2025
Posted by: blabblah bla
from WI
Some what confusing. The wording is confusing, but maybe it is just me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is very user friendly ... easy to use!!
on March 2, 2025
Posted by: Matt2524
from Knox, Indiana
I wish the ongoing $$ tracing was available as more information was added. It would be great for discount for returning customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on March 2, 2025
Posted by: JBL44
AL4WAYS EXCELLENT WITH TURBO TAX!! Great great great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and efficient
on March 2, 2025
Posted by: Liz3479
Simple and efficient to work through, and love the ability to save and come back to later
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 2, 2025
Posted by: Anonymous
from AR
So easy to use! Saves us several hundred dollars a year compared to using a CPA.
Written by a customer while visiting turbotax.intuit.com