Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Still using after almost 2 decades
on March 2, 2025
Posted by: asaullii
from NC
It is easy to use, and they ask questions that are understandable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax saves me time and stress
on March 2, 2025
Posted by: JonRobin
TurboTax projected 92 minutes to complete my taxes. It took 93. That's pretty impressive, and more importantly, that's a really quick time for all we have to report. We keep good records which helps, but the import feature from printed documents and data transfers makes filing a breeze. :-)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is the Worst
on March 2, 2025
Posted by: AH27
from Grand Rapids, Michigan
I used to love turbotax when I was a college student. Now I feel I'm taken advantage of an charged ridiculous fees for "processing". I doubt I will ever use this again.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great live chat
on March 2, 2025
Posted by: Lucy Gao
Thank you for the excellent service and support during our live chat. The representative was knowledgeable, patient, and made the process smooth and stress-free. I truly appreciate the professionalism and clear guidance — 5 stars!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on March 2, 2025
Posted by: Hef4
from Pottsville, AR
Super easy to file and process. The application is made for non tax professionals.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on March 2, 2025
Posted by: 23r20eirjqwoedfij
Great program and was easy to do! Would use it again.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 2, 2025
Posted by: gkpr
Easy to file 1040 covered all my required scenarios.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is EASY
on March 2, 2025
Posted by: Pam2588
from newfane, ny
Turbo Tax makes it so easy to file simple returns and this is the 2nd year I have used it. I'm pleased with my refunds.
Written by a customer while visiting turbotax.intuit.com