Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
LOVE TurboTax!
on March 2, 2025
Posted by: Bruingirl1
from Phoenix, AZ
Very easy to complete. Importing of W2 makes it so much faster and accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeps getting easier
on March 2, 2025
Posted by: TjFont
from United States
Very easy process. I was concerned that it was too easy so I walked through the trickier parts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTAx
on March 2, 2025
Posted by: Jllippie
from MI
easy to use, i had extra income for an inherited home we sold and i had already done the research to know that there was no gain/loss due to sale to family member. i did not easily see this note and just filled in as i knew it should be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Live Expert was great!
on March 2, 2025
Posted by: A 73
from Michigan
Turbo Tax Live Expert was great. Digital Assistant, not so much.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Detailed
on March 2, 2025
Posted by: Vazm
Great service and accuracy. recommend to everyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better than in previous years
on March 2, 2025
Posted by: SeriouslyYouNeedANickname
from Wisconsin
Overall, this year was a better experience than in past years. You were less pushy with the upselling. Thank you. The only reason for 4 vs 5 stars is you still do not have NFCU available to link to for statements.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax "Free Filing" is far from free.
on March 2, 2025
Posted by: jenn9185
Turbo Tax makes it easy to file from home, but sure know how to get the maximum fees from everyone. They make you upgrade and pay just to get the forms needed to file. $200+ to file my own taxes is a little ridiculous!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Needs to Improve
on March 2, 2025
Posted by: Karen1752
I found it is not as user friendly as in previous years. Other years when you searched a topic you would be brought to your return where the item should be entered. Not anymore you are only given a topic link.
Written by a customer while visiting turbotax.intuit.com