Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on March 2, 2025
Posted by: TempleOfTheDog
Great as usual. Really like the mobile feature. Makes it easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
mediocre
on March 2, 2025
Posted by: marcyplaygrownd
from vt
Had to reenter information several times other than that it was fine.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
my go to tax preparers
on March 2, 2025
Posted by: hairstyling mama
from chicago il
Turbo tax always makes filing my taxes so easy smooth and seamless
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on March 2, 2025
Posted by: StephCPA
Easy straight forward to use, though I am a CPA so my experience is likely atypical
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Incorrectly charged - forced into premium
on March 2, 2025
Posted by: Tiredofcorpripoffs
from Missouri
In a lawsuit Turbo Tax had to pay people for tricking them into paying for a product tht they could get cheaper. This year the same thing happened to me and it forced me into premium with no way out. Last time using this software, there are other far cheaper options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great but frustrating
on March 2, 2025
Posted by: Anonymous
from Harborcreek, PA
I don't like the fact that I pay for my taxes prior to submitting them. Incase I find a mistake and need to change, which changes what version I need, it's too late as I've already paid for the next upgraded version if I no longer qualify for having to use it. No way of refunding the purchase. Don't like the constant questions of asking to upgrade the tax version either.
The positive is, it's easy, and quick. Like how a lot of the information can be imported instead of relying on typing it out. Wish the drivers license information was saved from year to year unless the license has expired.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on March 2, 2025
Posted by: MCCVTurbo
from NC
Very user friendly and love that you can get help and clarification along the way
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax service for simple filings
on March 2, 2025
Posted by: ACCA94
from Ohio
I use it every year. It saves me time and money. Highly recommend.
Written by a customer while visiting turbotax.intuit.com