Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
No - NOT awesome
on March 2, 2025
Posted by: aOIHFDAOIUWEHUIASD
from EARTH
I did not like the upselling and added fees !!!!!
Did I have a choice for MAX ????
Did I have a choice for MAX ????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is frustrating to use
on March 2, 2025
Posted by: Ari0910
Had to do filing over 2 separate days since there was an error occurring with one of my state returns not accepting the amount of tax I had paid to another state. There was no error with my numbers and upon returning on a different day the total was accepted. During this time I did not file the tax documents yet Turbotax charged me for using the product despite the fact that due to an error on TurboTax's part I had not yet completed my returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy but a little expensive
on March 2, 2025
Posted by: kbberk
from NH
It's so fast and easy to use Turbo Tax. The price was a little high. I may revisit using Turbo Tax next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 2, 2025
Posted by: Cerrrrrrrr
from FL
I enjoy using turbo tax, very easy. I wish they would let you know in the beginning you would have to use premium so at the end you’re not shocked you’re paying $109 to use turbo tax.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is User Friendly
on March 2, 2025
Posted by: MLindsay58
Easy return to process, been using for many years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Expensive
on March 2, 2025
Posted by: RiverBaby
from NC
Its too expensive and they nickel and dime you with the fees.
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Only one I use
on March 2, 2025
Posted by: CR00
I've been using TurboTax since I started filing taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is Predatory and actively hurting the US
on March 2, 2025
Posted by: TQ63
I have experinced turbotax going from a decent service to absolutely predatory. They will stick you with extra charges at every turn - let you put hours of work in only to force you to pay more in order to file at the end. After using TurboTax for almost 10 years I will never again use this software.
Written by a customer while visiting turbotax.intuit.com