Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
turbo tax
on March 1, 2025
Posted by: turbo tax 2024 again
Every thing was pretty easy. i did have an issue with duplicating my Janus when importing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Meh
on March 1, 2025
Posted by: A modestly satisfied user
The constant, multiple requests to upsell me were irritating. Also, when I went back to add something, I was unable afterward to simply jump ahead to where I was. I had to repeat all the sections in between.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is user friendly and GREAT!
on March 1, 2025
Posted by: Dcsn
Turbo Tax is extremely easy to use. I love that it is simple to access tax forms from banks and they save information from the previous year. I also enjoy the feature where you can take pictures of tax documents with your phone and instantly upload them to the program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excelent
on March 1, 2025
Posted by: Ericaixa27
from Springfield, VA
I needed assistance, the agent was very effective to find the solution.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
OH MY GOSH - lots of fixes needed
on March 1, 2025
Posted by: GottaLoveDogs
from Dallas, Texas
not user-friendly. Lots of fixes needed. Prog put me into Premium when it wasn't needed at all.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Genius
on March 1, 2025
Posted by: Poopsie2332
Awesome very easy to do thanks for making it easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Beware!!
on March 1, 2025
Posted by: Nope to Turbo Tax
from MPLS, MN
I wish I can give Turbo Tax Zero Stars. There are deceptive practices throughout the process. Even doing taxes with minimal complexity and using the standard deduction, you have to look VERY closely to ensure you don't accidentally purchase needless add on's that you don't need. For example, last year, we did have a few stock sales and went with the Turbo Tax MAX supplement as our taxes were a bit more complex last year. While trying to complete our return, Turbo Tax had Max included and the most prominent next step was to simply click "continue", which is consistent throughout the process. However, looking ever so closely, I had to click a very little box to ensure I was not charged the $69 for MAX. This is very deceptive and I took a video of this during the return process. I will reach out to my elected officials in my state. I think Turbo Tax is evil and you should be aware of your personal information as they use it and profit from it. That leads me to my next issue. I accidentally clicked allow Turbo Tax to use my return for training and I searched and searched to reverse this and there is nothing that allows me to do this.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I hope this is my last RETURN
on March 1, 2025
Posted by: IchWill
Cut n Dry as the subject would indicate I hope this is my last time.. Nice!
Written by a customer while visiting turbotax.intuit.com