Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax awesome
on March 1, 2025
Posted by: Louiesubi
from Oregon
Quick and easy to navigate. Great feed back from last years to compare this years
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy First Timer
on March 1, 2025
Posted by: steph4701
from Illinios
I had always used a tax professional until this year. TurboTax made the process easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst Product
on March 1, 2025
Posted by: Review2025_2
from Ohio
This was unintuitive and constantly caused me to go back and forth.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fee Fee Fee All the Way Home
on March 1, 2025
Posted by: JoshB22
from Germantown, MD
TurboTax is convenient but they throw in fees everywhere they can. I have used TurboTax for years but this is the last year I will use them. Extra fees because you have certain boxed selected and every other page is asking you to upgrade. Then you get to the end, oh you want to pay TurboTax with your return, that'll be an extra 40 dollars. Congratulations TurboTax, you lost a costumer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is my go-to tax solution!
on March 1, 2025
Posted by: DBHudson
from California
So easy to use and I appreciate the simple steps and instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good experience
on March 1, 2025
Posted by: rn_losc
Turbo Tax was easy to navigate. Cant complain about the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use, explanatory, done from anywhere
on March 1, 2025
Posted by: Lucyyyyyyyyyyyyyyyy
Easy to use, explanatory, done from anywhere. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax gets significantly worse every year
on March 1, 2025
Posted by: Bruce18293452386
TurboTax gets more confusing every year. The explanation of how my HSA impacts my taxes was extremely hard to understand and leaves me really worried about my return. Not being able to easily find the files that TurboTax generates on my behalf and review them is also extremely stressful. I remember TurboTax being a significantly higher quality product in 2016 and am wondering if the product designers from back then should be re-hired if they have left the company. I feel like it's also pretty insulting that I'm paying $200 for a product that enables me to pay the government even more money.
Written by a customer while visiting turbotax.intuit.com