Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
editing issues
on March 1, 2025
Posted by: lsflsf
filing and paying were difficult because i had to change my bank account and it forced me to pay with a credit card first for the fee rather than deduct from refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is straight forward and simple!
on March 1, 2025
Posted by: Rip56
from Rochester, MN
I have used TurboTax for many years and have been happy with the easy of use and available help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
You get constant attempts to upsell you.
on March 1, 2025
Posted by: TonyGmon
The product is fine, but the constant attempts to upsell in the middle of preparing and filing the return is obnoxious.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is amazing
on March 1, 2025
Posted by: dhs714
from MA
Very easy to follow and it helps me check my mistakes, makes sure I don't forget any important information. Most importantly it is easy to go back and fix any errors. The online help also very helpful.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good except for one sticking point
on March 1, 2025
Posted by: CAWaugh
from Indiana
Overall a great product. Significant drawback is that you can't see (or difficult to navigate to) detail of income and expenses in a single page format until you are filing. Maybe that is technology beyond my limited capabilities, but being able to see the summary/detail in a single page would really help.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Terrific TurboTax!
on March 1, 2025
Posted by: MKMK4
from Wenatchee, WA
Simple process to follow, excellent help tips and resources. Takes less than 2 hours, you can pause when needed. Fantastic service. Easy to upload documents using your phone and a QR code, very impressed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Step-By Step
on March 1, 2025
Posted by: Charlie_48
from Burbank, CA
The walk-through with Turbo Tax is great. Definitely recommend it for anyone who is filing W-2.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Return in a Complicated Year
on March 1, 2025
Posted by: Barr59
from Arizona
First time needing to deal with social security income starting mid-year. TurboTax made is super simple to get everything filed accurately.
Written by a customer while visiting turbotax.intuit.com