Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great!
on February 11, 2026
Posted by: ELI10B
from raleigh NC
this experience was great! this saved me so much time and energy
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Needs some more user friendliness.
on February 11, 2026
Posted by: JoeandKate
from Maryland
Using the down arrow to scroll was excessively repetitive in some places. After completing an item, the page reverted to the top so that I had to scroll down over and over.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and assures you of accuracy
on February 11, 2026
Posted by: Flyboy78
from Illinois
TurboTax walks you through each step of completing and filling your taxes. It asks the right questions to help you accurately supply the correct information. I have used TurboTax for many years and rely on it for my federal and state tax returns.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier this year
on February 11, 2026
Posted by: Pweid05
from Virginia
TurboTax was super easy to use this year. Answers to questions were easy to find and it was much less stressful than previous years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got it done
on February 11, 2026
Posted by: DickM2025
from MD
Mostly easy. Would prefer to see where entry is put on IRS Form
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Good
on February 11, 2026
Posted by: 1040 2025
from Texas
Lots of good tax information and choices to select.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Such a relief!
on February 11, 2026
Posted by: Easy as ABC
from Oregon
It was quick and easy to use. I have filed my own taxes for over 40 years until I tried Turbo Tax. No more worries or headaches or hours on the job.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use TurboTax - it is GREAT!
on February 11, 2026
Posted by: CZlk
from Maryland MD
Years ago I worked for a major income tax preparation company for one tax season. I had been doing my federal and state tax by hand. Once I discovered and bought TurboTax I have not used anything else. The system is easy to use and very accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com