Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
speedy
on March 1, 2025
Posted by: sur_bin
from TX
Turbo tax is fast, accurate, easy . we have been using it since 4 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Everyone should be able to File for Free
on March 1, 2025
Posted by: Nathan1111111
from Indiana
Your site is fine, but we shouldn't have to pay to file taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on March 1, 2025
Posted by: Fourboysbmwb
from MN
Easily walked me through each step from start to finish. Fast and easy e-filing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is AWSOME
on March 1, 2025
Posted by: bnickerson
from Michigan
I love it because they keep all my stuff from previous years.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Easy
on March 1, 2025
Posted by: SCgirlz
It was a very smooth and quick process this year. Loved it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Impatient and greedy software
on March 1, 2025
Posted by: Philedbygrace
They would not let me access previous years returns to get some of the information needed to E-file this year. There is a very short timeout window, cause me to have to verify my identity around a dozen times while trying to get the documents I needed from the other sources. They require you to upgrade to the premium version (around $130) if you sold some stocks, mind you not enough to have made a difference on the amount I was being taxed. They also offer to let you use part of the return to pay for the upgrade, they will take another $40 as a processing fee. I understand they need to make a profit, but that is excessive, especially because it was $41.11 last year. Additionally, they should allow for more time idle, especially if you need to login to the IRS website to get documents TurboTax/Intuit should have, if you made the document with them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on March 1, 2025
Posted by: JMcTx
from Texas
Easy and quick. I feel confident that I got all the credits I'm entitled to. I really like that I get to see a side by side comparison of last year's figures.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on March 1, 2025
Posted by: Anonymous
from Youngstown Ohio
It was Great and really easy to file my taxes on TurboTax
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com