Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbotax easy to use
on March 1, 2025
Posted by: mURDDY1
Always EASY!!!!Always EASY!!!Always EASY!!!Always EASY!!!!Always EASY!!!Always EASY!!!Always EASY!!!Always EASY!!!Always EASY!!!Always EASY!!!Always EASY!!!!Always EASY!!!!Always EASY!!!Always EASY!!!!Always EASY!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Makes filing easy
on March 1, 2025
Posted by: SoonerRX
from Norman, Oklahoma
I Have been using TurboTax for several and have been pleased with the program's interview style. I plan to use in the future.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We appreciate Turbo Tax
on March 1, 2025
Posted by: MR725
from Port Orchard WA
Great software leading user through with helpful questions and tips
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good program
on March 1, 2025
Posted by: Mr Dale
from United States
I really like the program, but it wants you to pay more for extra tax help.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Changes/Updates More Confusing
on March 1, 2025
Posted by: WV1801
from West Virginia
I've used TurboTax for several years now. This year was VERY VERY confusing... It kept pulling me back to the main screen instead of continuing forward onto the next section, I didn't see my return estimate as you move along, I also didn't see a place where it asked about home sales so I had to search for it and add it to my filing (I believe it used to ask this as it is a fairly common situation and I almost thought I was simply exempt based on other factors - which turns out I owed taxes on the sale so glad I added it)... Finally when I finished, it was difficult to even tell if I finished the whole filing as it appeared that I was only finishing the state portion... Numerous changes this year that diminished clarity and comprehensiveness.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its cool
on March 1, 2025
Posted by: Nique828
from Macon, Ga
Wish it was free and more freeeee so I would have my full refund
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on March 1, 2025
Posted by: Andy Math
Great way to file taxes, easy to use, can start and stop, continue whenever I want
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
User-Friendly, but Expensive
on March 1, 2025
Posted by: mbertha
from Greensburg, PA
Why is it so expensive )-: I used TurboTax in the past because it was affordable and now it's become so much! Very user friendly but too expensive!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com