Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,603 Reviews)
Rating breakdown 49,603 reviews
5 Stars
36,147
4 Stars
6,019
3 Stars
2,813
2 Stars
1,795
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I love the service
on March 1, 2025
Posted by: Cschell 25
from Parachute co
Great service, it helps me out as a single father.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is cheaper---HELLOOOOOOOOO
on March 1, 2025
Posted by: CECE LW
Easy and gets a refund. My friend helped me. Yeah!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrated, but solved
on March 1, 2025
Posted by: lastrepresentativewasokay
TurboTax is really easy to use. I had a lot of problems this year with the Military discount that involved me on the phone for 2.5 hours in total (many calls). We finally got it fixed with a service code and an amazingly helpful customer representative. I would give her 5*, if I could. She was great! TurboTax needs to make sure the discounts they offer on their website actually work so military members don't have to spend hours on the phone frustrated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on March 1, 2025
Posted by: RCEcho
from Cincinnati, OH
Easy to use. Does all the work for you & eliminates having to figure out all on your own.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to stop and start
on March 1, 2025
Posted by: msuek001
from Michigan
easy,and i am able to stop and start. wish there was more explaination on some situations
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY USER FRIENDLY TOOL
on March 1, 2025
Posted by: GREAT FAN
from Oklahoma
USER FRIENDLY AND RECOMMENDED OTHERS TO USE THIS TOOL
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Return User
on March 1, 2025
Posted by: 28CC
from Baltimore
Since I have no idea what to do, I feel confident using Turbo Tax. I have been using for many years.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboxTax Is Improving But Still Needs More Work
on March 1, 2025
Posted by: BioJock
from Philadelphia, Pennsylvania
It's too hard to find your way around the interview interface. I wasted a whole bunch of time trying to figure out where and how to enter the amounts we paid for health insurance premiums so they could be deducted. Also, sometimes when I asked questions in the sidebar to the right I could good information quickly. Sometimes it was gobbledygook, irrelevant. The quality was uneven. On the bright side, the user interface was pretty quick and the type size is pretty large )good for aging eyes) and the type contrast is good for legibility.
Written by a customer while visiting turbotax.intuit.com