Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Fees
on February 11, 2026
Posted by: mcgesea19
from Ohio
Went from a free service to the cheapest option being over $150. You can get better value going to any local business.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
taxes
on February 11, 2026
Posted by: hillbilly2u
from west virgina
alot more complicated than last year too many repeated questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing!
on February 11, 2026
Posted by: Carnold13
from FL
TurboTax has been the go-to for all tax purposes for since I became an adult at 18 and started filing as a single. I will continue to utilize if for all my tax needs.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file
on February 11, 2026
Posted by: Waco1967
from TEXAS
Easy yo use, I entered my information, the process was easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Flawless Experience
on February 11, 2026
Posted by: Ray351
from DE
I was able to quickly navigate and enter accurate responses to required information to file both my federal and state tax returns. I did not need to utilize the support services and had no issues with my IT system's compatibility with the variety of web srvices.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy to Use!
on February 11, 2026
Posted by: CMF7
from florida
I have been using Turbo Tax for the last 4 or so years. It is super easy to use & quick!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so far ok
on February 11, 2026
Posted by: roger415
from San Francisco
my first time I hope is easy and fast and also accurate
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty fast and easy
on February 11, 2026
Posted by: Emm223
from TN
Decent option for taxes. Fairly easy to navigate and appreciate the suggestions and tips.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com