Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax ok this year
on April 15, 2026
Posted by: Mercy8
from TN
AI topics were plain and easy to read and understand.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Confident Filing
on April 15, 2026
Posted by: Linda7748
from Texas
I love the confidence it gives me to know that I was walked through step-by-step with expert and up-to-date information. It's easy to follow the instructions as they are given.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amzing
on April 15, 2026
Posted by: Gig10
from New york
Easy fast and stress free, I really loved how TurboTax mad everything easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome, but not consent end box
on April 15, 2026
Posted by: peggysue2025
from South Dakota
Love Turbo tax.
enjoyed new user friendly language, bigger font and side screens.
Did not like that I could not put an end date on my signature.
You state that IF I DONT PUT AN END DATE it will be a year. I tried to deny and it would not let me.
enjoyed new user friendly language, bigger font and side screens.
Did not like that I could not put an end date on my signature.
You state that IF I DONT PUT AN END DATE it will be a year. I tried to deny and it would not let me.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax can improve!
on April 15, 2026
Posted by: Exhausted6plushourfiling
from AR
This was my first time using the on-line TurboTax. I found the on-line application much more difficult to navigate through when compared to the desk top application generally. As well, how to treat foreign income, particularly Canadian retirement income is not well explained in the TurboTax help section. Lastly, trying to figure out how to enter federal and state tax paid outside of quarterly payments is difficult.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Enjoyable experience
on April 15, 2026
Posted by: Busdriver61
from Michigan
Really easy.
It did hit some snags while filing, but it did file the taxes successfully.
It did hit some snags while filing, but it did file the taxes successfully.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on April 15, 2026
Posted by: Call me Klaus
from WA
Worked out really well for us again this year. Takes a lot of the stress out of filing.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on April 15, 2026
Posted by: Teetoe21
from Texas
The experience was overall positive. I was able to get questions answered quickly and in language that I could understand. That was quite helpful.
Written by a customer while visiting turbotax.intuit.com