I completed two tax filings and had problems with both. I do not like the fact that you change the level along the way even when i selected no. I spoke with one person on the first filing who could not help me and suggest i might want to start over. I found the area where I could resolve the problem and was able to progress. The second filing, when I asked a question was directed by AI and could not get the information. Finally was directed to tax tools where I could figure it out. Have used this program for years but may have to look for something else.
As someone who recently became employed for a job that issues a W-2 and also someone who is also filing freelance income for the first year in their life, I'm really glad it was easy to file taxes on my own this year, I have Turbo Tax to thank for that. I hope it's always this easy for the rest of my life. Thank you everybody.