Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,649 Reviews)
Rating breakdown 49,649 reviews
5 Stars
36,175
4 Stars
6,028
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Hidden fees, Punished for losing money, investing.
on February 4, 2025
Posted by: JPPhomeless
from Montana
Trapped me in paying for premium due to a 1099-Misc form worth $20.91. The only alternative being I do all my taxes over again and spend god knows how long trying to report the measly income on the right place, right form.
Premium was advertised as $59 and charged me $89, plus a surprise super fun $40 processing fee, I assume because Intuit is doing their mail via Pony Express. Absolute bull.
Premium was advertised as $59 and charged me $89, plus a surprise super fun $40 processing fee, I assume because Intuit is doing their mail via Pony Express. Absolute bull.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 4, 2025
Posted by: 1Tony1990
It was great be back next year thanks for the easy help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 4, 2025
Posted by: Rmod13
from Gary, Texas
Such an easy and instructional way to do your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Ongoing Coverdell Saga
on February 4, 2025
Posted by: ZachNotCoverdell
from PA
Turbotax has a long-standing problem of listing stocks sales incorrectly as Coverdell ESA accounts and refuses to fix the problem. I upload 1099's from Vanguard and at the end of the session, it tells me these are Coverdell distributions but I have never had a Coverdell account. Since Turbotax doesn't let you progress your return or leave a note about what this problem is, you have to make-up a date of sale for "Coverdell" units I never had, let alone sold and hope it doesn't cause a problem down the line.
This causes undue stress on the user because now I'm worried about getting a letter from the government because Turbotax refuses to fix a long-standing issue. I have no clue how an uploaded Vanguard and Robinhood 1099 is miscalculated as a Coverdell ESA but it is and you can not manually correct it. You also can you not contact a human being unless you pay them even more money, so you just have to hope that whoever processes your forms looks at the pdf's and realizes Turbotax's software's mistakes.
I'm most likely through with them at this point as others have mentioned this same problem in the past and it still pops up.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TTax is good
on February 4, 2025
Posted by: Dvud
from Texas
The only thing wrong was that Turbotax could not impotr Edward Jones info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is good
on February 4, 2025
Posted by: jaydad25
turbo tax is one of the easiest way to file taxes and cost is low
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes 2024
on February 4, 2025
Posted by: Inga1234
from TX
The service is really great and easy to use! Smooth process and easy questions no problem filling it out in a very quick manner!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on February 4, 2025
Posted by: LilButterfly2025
from California
I love TurboTax, it is easy to navigate! Recommend
Written by a customer while visiting turbotax.intuit.com