Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Helpful
on February 12, 2026
Posted by: Gonzo09
from Florida
Fast and easy I had business Texas for the first time and it came in handy
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product.
on February 12, 2026
Posted by: Anonymous
from Maryland
I've been using Turbo-tax for years.. Very excellent product.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It just keeps getting better with age!
on February 12, 2026
Posted by: RB_3
from Houston, TX
Simply the best way to file taxes individually!! It just keeps getting better with age!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax was east to use.
on February 12, 2026
Posted by: Tedi234
from FL
No problems. Good guidance. Easy to use and follow.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Filing
on February 12, 2026
Posted by: TAK12711
from Leawood, KS
Easiest filing year so far - have used Turbo Tax for over 20-yrs!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but a little bumpy
on February 12, 2026
Posted by: Scottyslim
from California
It was a little difficult switching from last year desktop to this year online. There were some of the things/icons of companies from last year that I didn't know what to do with. Also TurboTax somehow couldn't e-file my returns right when I was done, said my AGI didn't match. It was difficult to figure out the work around to be able to manually enter the AGI and e-file. Hoping next year it wil be smoother now that I have used online once.. Overall however, the interfaces were otherwise very easy to work with, as was the uploading of forms etc..
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s great
on February 12, 2026
Posted by: Ron 2001
from New york
The support is great love the customer service wish there was more people like the support they gave me
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on February 12, 2026
Posted by: JLC2026
from New Jersey
It was so quick and easy. Plus it was half the price I've paid for HR Block
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com