Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Expensive but good
on February 12, 2026
Posted by: crmk
from NY
Very expensive, but very comprehensive, thorough, and easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time using Turbo Tax Online
on February 12, 2026
Posted by: cactusnut
from Arizona
I'm pleased with the accuracy and compatibility. I like the discount for using the online program.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Gave me a headache
on February 12, 2026
Posted by: lobasister
from Virginia
Had to answer questions multiple timesHad to answer questions multiple timesHad to answer questions multiple timesHad to answer questions multiple timesHad to answer questions multiple times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Big Fan of Turbo Tax!
on February 12, 2026
Posted by: BLaw433
from washington
Turbo tax is always very intuitive and helps guide my accuracy in the most informative ways
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on February 12, 2026
Posted by: Lukey1980
from IL
Awesome! Everything went smoothly using the online option.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Review
on February 12, 2026
Posted by: GiGiR52
from Maine
The Turbo Tax expert was helpful in reviewing my return with me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Senior Friendly!
on February 12, 2026
Posted by: Jimmbo63
from Louisiana
Affordable and easy to use. A trustworthy software will support features on every topic. I highly recommend this product and its services.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on February 12, 2026
Posted by: KMWSBW
from WI
Prompts make this easy to use. Reviews very helpful for missed information.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com