Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,649 Reviews)
Rating breakdown 49,649 reviews
5 Stars
36,175
4 Stars
6,028
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Got it done
on February 4, 2025
Posted by: Ry2323
from Lewisberry, PA
Got it done. Customer Service was helpful and courteous
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on February 4, 2025
Posted by: BH1250
from Texas
I have been using TurboTax for many many years and they always help me get the job done quick and easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 4, 2025
Posted by: NitaM89
Easy for me to understand, easy for me to get through it every year on my own.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax review
on February 4, 2025
Posted by: AnthonyTony
good product, easy to use, good info if you have questions about parts of the return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's easier than expected.
on February 4, 2025
Posted by: LaTuyah
It's easier than I expected. It is easy to read & comprehend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on February 4, 2025
Posted by: Mike 1974
from Denver CO
I use Turbo Tax Every Year and it is easy to use. I will continue to use Turbo Tax for filing my tax returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
bait, hook and switch
on February 4, 2025
Posted by: Omaar
from Los Angeles, CA
MEH.
I selected to file on my own using turbo tax's free option, every chance I opted not to use the premium, after two hours of being on their website entering the same information multiple times I was locked into cutting them $276 from my refund or starting over from scratch. At that point I was ready to just get this off my plate and bit the bullet paying them to avoid having to go through the process all over again in hopes I wouldn't be financially violated or have to go pay a tax professional. This year felt like a real scam, will likely consider using a tax professional next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Meh
on February 4, 2025
Posted by: Adia_2025
from Texas
Easy process but they need to refrain from saying free when it will charge at minimum $89 and a $40 transaction fee if you want the fee deducted from your refund.
Written by a customer while visiting turbotax.intuit.com